Contact Us

Ready to import premium Indonesian coffee and cocoa? Get in touch with our export team for quotes, samples, and detailed product information.

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Request a Quote

Fill out the form below and our export team will contact you within 24 hours with detailed information and pricing.

Contact Information

Get In Touch With Our Team

Our export specialists are ready to assist you with product information, pricing, and shipping arrangements.

Head Office

Semarang
Central Java, Indonesia

WhatsApp

+90 542 179 3483

Available 24/7 for urgent inquiries

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
(GMT+7 Jakarta Time)

Frequently Asked Questions

Common Export Inquiries

Quick answers to the most common questions about our export services.

Our minimum order quantity is 1 ton for LCL shipments and 10 tons for FCL shipments. We can accommodate smaller quantities for sample orders.

We accept bank transfers, letters of credit (L/C), and other secure payment methods for international orders. Payment terms are flexible and discussed during quotation.

Delivery time varies by destination: 10-15 days to Asia, 20-25 days to Europe, and 25-35 days to Americas. Express shipping options are available.

Yes, we provide samples (up to 500g per product) for quality evaluation. Customer pays for shipping costs. Larger sample quantities available upon request.

Yes, we offer flexible packaging options including custom branding, private labeling, and specific packaging sizes to meet your market requirements.

We implement strict quality control at every stage - from farm selection to final packaging. All products undergo laboratory testing and third-party inspections.

Yes, we provide complete export documentation including commercial invoices, packing lists, certificates of origin, and assist with import requirements for your country.